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Positive Behaviour Support in Care Management

June 24, 2026 8 min read Healthcare Studies Team

Introduction to Positive Behaviour Support in Care Management

Positive Behaviour Support (PBS) is a key component of care management, aiming to improve the quality of life for individuals with complex needs. By applying PBS principles, care managers can develop personalised support plans that address the individual's unique needs and preferences.

Assessing and Understanding Behaviour

The first step in applying PBS in care management is to assess and understand the individual's behaviour, including the underlying causes and functions of challenging behaviour. This involves gathering information from multiple sources, including the individual, family members, and care staff.

Developing a Comprehensive Support Plan

Based on the assessment, a comprehensive support plan can be developed, outlining strategies for providing positive reinforcement, reducing stress and anxiety, and promoting independence and choice. The plan should be tailored to the individual's unique needs and preferences, and regularly reviewed and updated.

Implementing and Evaluating the Support Plan

Once the support plan is in place, it is essential to implement and evaluate its effectiveness. This involves providing ongoing training and support for care staff, monitoring the individual's progress, and making adjustments to the plan as needed. By applying PBS principles in care management, you can improve outcomes for individuals with complex needs and promote a more positive and supportive care environment.